Our story

From vision to premier destination

Best opened with a singular mission: create an unforgettable gaming and hospitality experience in London where guests enjoy world-class entertainment and genuine relaxation.

Best Resort gaming floor with elegant lighting and seating
Best Resort luxury suite with waterfall views
Our foundation

Built to deliver luxury gaming and hospitality

best opened its doors as a premier destination combining world-class gaming, five-star accommodations, and elevated dining. From day one, we've focused on creating an unforgettable experience where guests find everything they need for entertainment and relaxation in one iconic location.

Our team

Leadership driving exceptional hospitality

A dedicated team committed to delivering world-class gaming, dining, and accommodation experiences at best.

Aftab Charles, Owner and Founder

Owner and Founder

Aftab Charles

Aftab established best with a vision to create a premier gaming and hospitality destination. He oversees resort operations and ensures every guest experience reflects excellence.

Catherine Wells, General Manager

General Manager

Catherine Wells

Catherine brings fifteen years of luxury hospitality experience. She leads daily resort operations, guest relations, and coordinates all departments to ensure seamless service.

Marcus Johnson, Director of Gaming Operations

Director of Gaming Operations

Marcus Johnson

Marcus manages all gaming floors, table games, and slot machine operations. With twenty years in gaming, he ensures compliance, security, and an engaging player experience.

Sofia Rodriguez, Director of Guest Services

Director of Guest Services

Sofia Rodriguez

Sofia leads the guest services team across accommodations, dining, and amenities. She prioritizes guest satisfaction and handles custom requests to exceed expectations daily.

David Chen, Executive Chef

Executive Chef

David Chen

David oversees all twelve dining venues, from fine dining to casual eateries. He curates menus featuring diverse cuisines and ensures each restaurant delivers memorable culinary experiences.

Michelle Liu, Director of Finance

Director of Finance

Michelle Liu

Michelle manages all financial operations, budgeting, and reporting. She ensures best operates with fiscal responsibility while maintaining investment in guest and staff experiences.

Guest feedback

What our guests say about best

From the moment we arrived, the service was exceptional. Every detail was thoughtfully handled, and the staff made our stay truly memorable. We'll definitely be back.

Sarah Mitchell

Sarah Mitchell

Guest

Common questions

Questions about best

Find answers to questions about our gaming, accommodations, dining, and amenities. Contact us directly if you need more information.

Book your escape to best today

Discover luxury gaming and relaxation in London. Reserve your room or plan your visit with our team.